COVID-19 update for AT&T Hawaii customers

Order passed by the Public Utilities Commission addressing utility service during the COVID-19 pandemic

The Hawaii Public Utilities Commission passed an order addressing utility companies’ ability to terminate residential wireline service. Disconnection suspension protection will be lifted effective June 1, 2021Get all the details on the State of Hawaii’s Public Utility Commission website

AT&T offers payment plans to customers with outstanding balances. Please contact AT&T at the telephone number on your billing statement if you would like to learn more about payment plans. Disconnection suspension protection for wireless services was lifted by the Hawaii Public Utilities Commission in January 1, 2021. 

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